Refund Policy

At Tech Windows Solutions, we strive to ensure client satisfaction. This Refund Policy explains the terms under which refunds may be issued.

Eligibility for Refunds
Refunds are issued only under the following conditions:

A refund request is submitted within 45 days of purchase.
Services have not been utilized or delivered beyond the initial stage.
Refund requests are based on verifiable non-delivery of services.
Non-Refundable Services
Refunds are not applicable for:

Fully delivered or utilized services.
Customized or urgent services after work has begun.
Cancellations unrelated to our performance, such as personal reasons.
Cases where clients are unresponsive for over 2 weeks.
Processing Fee
A 12% processing fee applies to all refunds initiated by the client.

How to Request a Refund
Submit a Request: Email us at info@techwindowssolutions.com, including your name, service details, and refund reason.
Review and Response: Our team will evaluate your request and may contact you for further information.
Resolution: Approved refunds will be processed within 10 business days of approval.
Project Cancellation Policy
We reserve the right to cancel projects under these conditions:

Non-payment: Failure to meet payment obligations.

Unresponsiveness: Clients who fail to provide necessary information for over 2 weeks.

Policy Violation: Breach of terms or policies by the client.

External Factors: Legal changes or natural disasters beyond our control.

Agreement Termination
Agreements automatically expire 6 months after onboarding unless renewed.
Extensions require mutual agreement and updated terms.

Contact Information for Refunds
For refund-related inquiries, please contact:

Phone: +92 305 4739899
Email: info@techwindowssolutions.com
These separate policies ensure transparency and professionalism in our interactions with clients. Let me know if you need further changes!